Creative Services hosted a kick-off meeting for the Bike at Illinois website. Lily Wilcock is now working with them to schedule interviews with various stakeholders. She is using the following message:
In efforts to improve the experience and safety of our programs, we will be reimagining the Bike at Illinois website. Our first step involves learning about our key audiences so we can determine how we can best serve them online. We’re asking for participants who are willing to give 1 hour interview to our creative team, who will be asking a series of questions and collecting some key insights. This will help us determine what services and information is available, how to best present these in a website, and how we can improve your experience with us in the future.