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Projects Updates for Bike Share with Veo

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  8. New Veo Dashboard

    Associated Project(s): 
    Bike Share with Veo

    The Midwest Regional manager of Veo, Ben Thomas, informed Sarthak that there is a new updated Veo dashboard for UIUC. This new dashboard can be found in Veo's Tablaeu environment.

  13. Veo Dec 19, Jan 20, Feb 20 ridership overview

    Associated Project(s): 
    Bike Share with Veo

    Please see data for the winter months along with heat maps. Only 100 e-bikes in operation.

    Ridership for December:1979

    • Users Added: 84
    • Reports from app: 49 (Repairs and lock issues)
    • Reports from Customer Service: 8 (Bike removal from property)

    Ridership for January: 452

    • Users Added: 60
    • Reports from app: 9
    • Reports from Customer Service: 3 (Bike removal from property)

    Ridership for February:321

    • Users Added: 74
    • Reports from app: 0
    • Reports from Customer Service: 2 (Bike removal from property)
    Attached Files: 

  15. VeoRide November 2019 ridership overview

    Associated Project(s): 
    Bike Share with Veo

    Please see the data overview for the month of November. ~400 e-bikes and ~80 pedal bikes.

    November:

    Total Rides – 14,588

    • Peddle Bike – 1,906
    • E-bike – 12,676

    Total Users gained – 1,281

    Overall:

    Total Rides: 389,735

    Total Users:20,025

    Reporting:

    • We received 6 reports to remove bikes from private property
    • We received 9 calls about bikes parked inappropriately
    Attached Files: 

  17. VeoRide October 2019 ridership overview

    Associated Project(s): 
    Bike Share with Veo

    Please see the numbers below for the month of October 2019. ~400 e-bikes and ~75 pedal bikes

    October:

    Total Rides – 37,443

    • Peddle Bike – 3,677
    • E-bike – 33,766

    Total Users gained – 1,281

    Average Ride Time – 8.76 Minutes

    Overall:

    Total Rides: 375,147

    Total Users:19,749

    Reporting:

    • We received 5 reports to remove bikes from private property
    • We received 10 calls about bikes parked inappropriately

    Events: We were a sponsor for the Aruna 5k on Oct 26th. We provided 250 coupons good for $2 of ride credits

    Attached Files: 

  18. VeoRide September 2019 ridership overview

    Associated Project(s): 
    Bike Share with Veo

    There were 400 e-bikes and nearly 75 pedal bikes in operation. Please see the September Report below:

    September Rides: 36,426

    • E‐bikes – 31,976
    • Peddle bikes – 4,449

    September User Growth: 2,203
    September Average Ride Time: 8 minutes
    Average Rides per day: 1,214
    Total Ridership: 337,704
    Total Userbase: 18,567

    Reports to remove bikes from Private property: 23
    Reports of improper parking: 25

    Below are answers to questions brought up at our last meeting on campus:

    1. Vandalism – Here at UIUC the vandalism rate on the peddle bikes was 1 out of 15 bikes. We consider vandalism any damage the is inconsistent with normal ware and tear. (Baskets breaking off, thrown in creek/river, destroying tires etc.) So far with the e‐bikes we have 10 total that have been vandalized. A much lower rate.
    2. Check on donation availability – At this time the company views donation as a great idea but the liability if something happens down the road is too much of a risk at this time.
    3. Number of scrapped bikes – 215peddle bikes
    Attached Files: 

  19. VeoRide August 2019 ridership overview

    Associated Project(s): 
    Bike Share with Veo

    Below are the key numbers for the month of August:

    August Total Rides:21910

    Rides per bike per day:1.7

    Average Ride Time: 8 Minutes

    E-bike Rides:16,511

    Peddle Bike Rides:5,398

    Private property removal reports:10

    Total Market Rides: 301,278…Over 300k!!!!!!

  20. Updates from F&S - VeoRide Bike Share Rides

    Associated Project(s): 
    Bike Share with Veo

    F&S shared an update regarding VeoRide Bike Share Rides on August 29, 2019. Click here to view the full article. Following is the excerpt from the article about VeoRides:

    VeoRide Bike Share Rides
    As the start of the fall semester is underway, Facility Managers should expect an increase in VeoRide bike activity. VeoRide is one of the sponsors for the annual Bike Month in May and several bike initiatives in our community. The number of rides each month is shared with campus, and posted online at https://icap.sustainability.illinois.edu/project/dockless-bike-sharing. Last September and October, there were close to 50,000 rides each month on the 500 VeoRide bikes in our community, while February and March were closer to 10,000 rides each. The total for the first year was 247,236 rides!

    Please contact VeoRide hello@veoride.com, 855-836-2256, if you see a bike that needs to be moved or repaired. It is also okay to pick up and move a misplaced bike. If you can locate the vehicle’s ID number (located on the handlebar or lock), please include this information in your report. Bike share companies are responsible for addressing reported issues within three hours during peak hours.

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