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Weekly Update: Refurbished bike swap, low numbers, signage

Posted by Sarthak Prasad on October 5, 2020

All,

Another week in the books! It’s definitely still an adjustment to be open only by-appointment. We’re still getting phone calls and emails about user error and whatnot when scheduling and we’re only seeing 4 or so people per day. But hey, it’s a pandemic. People are still going to the old shop—some internet search engines are not up-to-date but we do have signage over there. Ironies of all ironies since people couldn’t seem to find that tucked-away garage before and are now flocking to it, it seems.

 

Had a refurb-swap of a loose cranked bike. Thankfully the gentleman wasn’t injured in the failure. He took a different same-priced bike. He was very understanding and that was appreciated.

Still working on upping our staffing levels to a comfortable number.

We’ve only done a handful of bike registrations, which either speaks to the cost-as-deterrence or that people are picking them up elsewhere. Hopefully the latter!

Still optimizing the layout and functionality of our new space but everyone who’s visited that was familiar with the old space has been blown away by the across-the-board improvements. I discovered a closet here that I didn’t know existed which now is storing the Bikes at Work trailer and the smaller kid-sized one. Aquaham Lincoln will likely migrate over here this week.

 

The numbers:

Visitors: 21
Sales: $562.70
Memberships: 3 for $90
Bikes: 3 for $360
Tires/tubes: 1 for $1

 

Thanks!

Jacob Benjamin
Campus Bike Center Manager