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Projects Updates for Campus Bike Center

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  1. Weekly Update: Promote the Bike Center, bike pick up

    Associated Project(s): 

    All, Lovely summery weather last week!
    Main event for the week was a marketing meeting to discuss new and innovative ways to promote the Bike Center, which was fruitful and really put into perspective how much stuff we do here at CBC when explaining it, even in general terms. And things like build-a-bikes vs. refurbished vs. DIY repairs will always confuse the uninitiated.
    This week is business as usual. Bikes to be picked up from Parking, an Active Transportation Advisory Committee meeting, staff meetings to be scheduled, and so forth. Some suppliers seem to be restocked a bit on some much-needed bike parts but as we inch ever-closer to fall/winter, immediate demand for those parts will wane. But we’ll still stock up a bit.
    The numbers:


    Visitors: 12
    Sales: $226.50
    Bikes (refurb): 1 for $200
    Misc: $26.50

    Thanks!

     

    Jacob Benjamin
    Campus Bike Center Manager

  2. Weekly Update: Moving bikes from warehouse; Traffic safety

    Associated Project(s): 

    All, Slow week again. Grabbed a few more bikes from the warehouse. I’ve been given clearance to remove all the remaining bikes, so I’ll be doing that in small doses for the rest of the semester. I’ll bring some of my staff along to help. Moving bikes around is a lot easier for college-aged kids anyway.

    I spoke with a UIPD officer last week about traffic safety after I had some close encounters with vehicles on campus. We’ve tentatively planned to do a meet and greet/talk next semester with my staff and UIPD to cover road safety on campus. It’ll be great to have the ear of enforcement on cycling issues and in the end, be better cycling advocates to the community.

    Numbers:

    Visitors: 6
    Sales: $228.00
    Memberships: 1 for $60
    Bike Sales (refurb): 1 for $160
    Misc parts: 2 for $8

    Thanks!

     

    Jacob Benjamin
    Campus Bike Center Manager

  3. Weekly Update: Abandoned bicycles, Working bikes

    All,

    Pretty slow week. Had the iCAP sustainability celebration on Tuesday, which was great. Always fun to see/hear from other parts of campus that are working towards a better future for our campus. On the flipside, I had the displeasure of reporting a dangerous F&S driver that same day and then a dangerous MTD driver on Thursday.

    Todd came by and cleared out scrap on Friday which was welcomed.

    As of this morning, I communicated with Working Bikes that we will not be doing our annual abandoned bike donation as Parking did not collect bikes last spring, due to COVID, and thus we have no bikes to donate to them. It hasn’t been decided/communicated whether Parking will collect later in the fall/winter or wait until spring. This will also negatively affect how many bikes we’ll have for sale next spring, as the pool of available bikes is lower. But of course, most of the abandoned bikes were being donated and for sale numbers were always more dependent on our ability/time to build more than a dearth of bikes.

     

    The numbers:
    Visitors: 11 (7 UIUC-affiliated)
    Sales: $225
    Memberships: 4 for $120
    Misc parts: 8 for $55

     

    Thanks!

     

    Jacob Benjamin
    Campus Bike Center Manager

  4. Weekly Update: Abandoned bicycles, Sustainability Celebration

    All,

    Mike, a semi-regular at the old shop, walked in on Friday for his appointment, looked around and said, “What’d you have to do to get upgraded to such a nice spot?”

    Just another positive review of our new space.

    I coordinated with Parking to do more frequent pick ups—but smaller loads—of abandoned bikes, which should allow for a better flow of bikes in and out of the bike center. This should be more manageable for myself and my staff going forward, as well.

     

    This week is a Campus Sustainability Celebration on Tuesday, a CBC staff meeting Wednesday evening, and warm weather to close out the week, which usually equals some more traffic, but we’ll see if that holds during a pandemic.

    The numbers:

    Visitors: 14
    Sales: $178.20
    Memberships: 4 for $120
    Misc parts: 4 for $40

     

    Jacob Benjamin
    Campus Bike Center Manager

  5. Weekly Update: Open hours sign, bikes pick up

    Associated Project(s): 

    All,

    Last week I had an epiphany that we should probably have a sign on the door that lists our hours, even if they are appointment only. That’s in the works, should be ready tomorrow.

    With the decrease in testing for grad/staff we’ve had to turn a few people away for not being up-to-date. They have, by and large, been totally understanding. A few people have emailed and canceled ahead of time, which is welcomed.

     

    Set up a secondary pegboard in the shop to better organize freewheel/cassette tools—it’s a vast improvement over the drawer and/or coffee can we’d been using before. Last week I grabbed the scrap metal bin, some miscellaneous parts, and Aquaham Lincoln. He’ll live atop the fridge.

    This week I’ll coordinate with Parking to pick up a few bikes—only space for 3 or so—for instructional/teaching purposes with the new hires, schedule a staff meeting for my team, finalize placement for wheel hooks around the shop to increase storage.

     

    The numbers:

    Visitors: 12
    Sales: $747
    Memberships: 4 for $120
    Refurb bike: 2 for $430
    Tire/tubes: 10 for $57

     

    Thanks!

     

    Jacob Benjamin
    Campus Bike Center Manager

  6. Weekly Update: Refurbished bike swap, low numbers, signage

    Associated Project(s): 

    All,

    Another week in the books! It’s definitely still an adjustment to be open only by-appointment. We’re still getting phone calls and emails about user error and whatnot when scheduling and we’re only seeing 4 or so people per day. But hey, it’s a pandemic. People are still going to the old shop—some internet search engines are not up-to-date but we do have signage over there. Ironies of all ironies since people couldn’t seem to find that tucked-away garage before and are now flocking to it, it seems.

     

    Had a refurb-swap of a loose cranked bike. Thankfully the gentleman wasn’t injured in the failure. He took a different same-priced bike. He was very understanding and that was appreciated.

    Still working on upping our staffing levels to a comfortable number.

    We’ve only done a handful of bike registrations, which either speaks to the cost-as-deterrence or that people are picking them up elsewhere. Hopefully the latter!

    Still optimizing the layout and functionality of our new space but everyone who’s visited that was familiar with the old space has been blown away by the across-the-board improvements. I discovered a closet here that I didn’t know existed which now is storing the Bikes at Work trailer and the smaller kid-sized one. Aquaham Lincoln will likely migrate over here this week.

     

    The numbers:

    Visitors: 21
    Sales: $562.70
    Memberships: 3 for $90
    Bikes: 3 for $360
    Tires/tubes: 1 for $1

     

    Thanks!

    Jacob Benjamin
    Campus Bike Center Manager

  7. Weekly Update: First week open, Light the Night

    Associated Project(s): 

    All,

    Last week was our first full week of being open since the pandemic-induced shutdown. We are by-appointment only and making do with that. Visits, sales, and the like are—compared to normal—way down for this time of year.

    We also had Light The Night last week and hosted one of the sites here at the Bike Center. It wasn’t as great a turnout as hoped but it was a new location for LTN and it’s a pandemic. We weren’t able to do our normal word-of-mouth publicity during open hours to the degree we’re accustomed. Thankfully we got some signage up at the old garage alerting people to our new location.

     

    This week we’ll work on optimizing the scheduling system, staff meetings, and safety checking a handful of bikes.

    Visitors: 38
    Sales: $951.50
    Memberships: 1 for $30
    Bikes (refurb): 5 for $790
    Tires/tubes: 3 for $27

     

    Thanks!

    Jacob Benjamin
    Campus Bike Center Manager

  8. Campus Bike Center added as a Shield pick-up location - Available from August 24, 2020

    Campus Bike Center (51 E Gregory Dr., Champaign, IL 61820. Phone number: 217-300-4638) was added as the Shield pick-up location. Sarthak Prasad dropped off 250 Shields at the location to be picked up by bicycle users. This location will be available for Shield pick up from August 24, 2020. Due to the pandemic, the CBC will only accept visitors who make an appointment beforehand, so please call in ahead to more information. The Shields will be distributed at the front desk of the CBC's new location.

    We will replensih the Shields as needed.

  9. Campus Bike Center is moving!

    Associated Project(s): 

    The Campus Bike Center is moving to a new location! The move is currently in progress while the shop is closed due to the pandemic. The Campus Bike Center will re-open on August 24, 2020, and they will only accept visitors on appointments. You can call in ahead at 217-300-4638 or create an appointment online - appointment system is under development. We will share the online appointment link as soon as the system is ready.

    The new address for CBC is: 51 E Gregory Dr., Champaign, IL 61820.

  10. Weekly Update - Bicycle Safety, Social Hack

    Associated Project(s): 

    All, Truncated week for me as I was out of the shop on Wed – Fri recuperating. On Tuesday night I was hit by a car on my bike ride home. No injuries beyond some scrapes and sore muscles. I was very lucky it wasn’t much worse.
    Ultimately, we  have a long way to go when someone who rides as defensively and as safely as I do can get hit by a car on a quiet residential street.
    This week I’ll be meeting with my newly-hired Program Assistant to work out his schedule and responsibilities. I’ll be picking up more bikes from the warehouse, meeting with a student design group for transportation/climate issues (Design For America’s “Social Hack”), and building/scrapping bikes as needed.

    The numbers:
    Visitors: 63
    Sales: $32

    Thanks!

    Jacob Benjamin
    Manager, Campus Bike Center

  11. Weekly Update - Happy March!, Fix-a-Flat

    Associated Project(s): 

    All, Happy March! Looks like it’s coming in like a lamb for a change.
    Still slow around here as far as visitors are concerned. On Friday of last week we got 7 bikes donated, all of which will be junked or passed along to Salt & Light (3 kids’ bikes). That’ll give the student staff something easy to do this week. Elsewhere: Our grinder wheel bit the dust so we’ll be all analog on filing housing and cleaning parts until that is replaced. Less electricity use = more sustainable!
    This week I’ve got an interview for a student worker, our Fix-a-Flat class on Thursday and on I’ll be setting up some of my staff to have key-access when I’m away.

    The numbers:
    Visitors: 45
    Sales: $132
    Membership: 1 for $30
    Tires/tubes: 4 for $49

     

    Thanks!

    Jacob Benjamin
    Manager, Campus Bike Center

  12. Weekly Update

    Associated Project(s): 

    All, I only worked Monday and Tuesday last week as I had a family emergency out of town. Those two days were slow. I picked up some bikes from the warehouse to keep everyone busy. Those bikes are coming along.
    This week is business as usual. I’ll look to reschedule some of the meetings I missed in my absence, pick up a couple more bikes, and box some more stuff up for our move.

    The numbers:
    Visitors: 27
    Sales: $106
    Membership: 1 for $30
    Tires/tubes: 4 for $23

    Thanks!

    Jacob Benjamin
    Manager, Campus Bike Center

  13. Weekly Update - Build-a-Bike

    Associated Project(s): 

    All, Business as usual last week. The Scottish dude finished his build-a-bike. He only came in, too, because his German friend did a B-a-B as well and talked it up. Nothing beats good word of mouth. He was positively giddy about the whole thing and never got discouraged or frustrated by the process. The highlight for me was bending back a canti brake boss using the hole in the end of a crescent wrench. It’s not perfect but it’s functional enough. That’d make a good motto for us.
    I’ll head to the warehouse this week to grab a few more bikes. I’ll also schedule a couple training sessions with my staff to refresh on some repair basics .

    The numbers:
    Sales: $428.50
    Bike (refurb): 1 for $180
    Bike (B-a-B): 1 for $30
    Memberships: 3 for $90
    Tires/tubes: 4 for $17

    Thanks!

    Jacob Benjamin
    Manager, Campus Bike Center

  14. Weekly Update - Fix-a-flat, B-a-B

    Associated Project(s): 

    All, Really slow last week as the weather got rainy and snowy—sure fire ways to keep people off their bikes. Although a nice Scottish gentleman studying here came by to claim one of the remaining bikes as a B-a-B. He repeatedly mentioned wishing there was something like this back home in Scotland, so we’re basically cooler than Scotland.

    We had our first Fix-a-Flat class on Friday but that was a no-show, sadly.
    I picked up some bikes from the warehouse to keep my staff busy while we wait for the real moving to commence. We’ve built up just about every bike in the shop, save some old 3 speeds. A good amount of inventory has been boxed up and moved to the Urbana shop or stored here for use at our new space.
    This week I’ll be meeting with marketing and IT folks to discuss how the new bike center will look from those respective areas.

    The numbers:
    Visitors: 46
    Sales: $261
    Bikes (B-a-B): 1 for $50
    Memberships: 3 for $90
    Tires/tubes: 4 for $26

    Thanks!

    Jacob Benjamin
    Manager, Campus Bike Center

  15. Weekly Update - Fix-a-Flat

    Associated Project(s): 

    All, Slow and steady for the week on the whole. Anecdotally busy again for this time of year. Still gearing up and/or down for moving shop, depending on how you think of it.
    We’ve got our first fix-a-flat class of the semester coming up this Friday from 11am – 12p.  Today’s warm weather projects a busy shop this afternoon but I’ve given up trying to predict how busy it’ll be. I’ll also be hiring two new student staffers this week with a third interview to schedule.
    The numbers:
    Visitors: 61
    Sales: $651
    Bikes (refurb): 3 for $430
    Memberships: 3 for $90
    Tires/tubes: 8 for $31

    Thanks!

    Jacob Benjamin
    Manager, Campus Bike Center

  16. Weekly Update - New semester, B-a-B

    Associated Project(s): 

    All, First week of the semester is in the books! We were busy at times, and characteristically slow for the majority of the week. Sold a few bikes.

    This week I’ve got another interview and hopefully it’ll work out so we can get our staff numbers back up. I’ll probably make a run to the warehouse to pick up a few more bikes since we’re out of B-a-B candidates/shop builds and a run to Urbana to drop off excess stock in advance of moving.

    The numbers:

    Visitors: 56

    Sales: $478.50

    Bikes (refurb): 2 for $305

    Memberships: 1 for $30

    Tire/tubes: 3 for $11

     

    Thanks!

    Jacob Benjamin
    Manager, Campus Bike Center

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