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Project Updates for Bike Share with Veo

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  1. Veo Fleet Returns Week of 2/16

    Associated Project(s): 
    Bike Share with Veo

    Click this link to view the announcement online.

     
    More than 750 Veo e-bikes will return to Champaign-Urbana next week.
    		 
     
      Bike Share Program – Veo Fleet Returns Next Week  
     
     

    University bike sharing partner Veo is expected to return 750 Cosmo e-bikes (Class 2 Throttle-Assist) to campus beginning Monday, February 16. The company removes its entire local fleet for upkeep during the winter when ridership decreases. 

    All Veo bikes are active 24/7 and use geofencing technology to turn off throttling and enforce universal campus bicycle no-ride zones (map) on the Main Quad, Engineering Quad, South Quad, Ikenberry Commons, and other select areas, such as the north campus Oval Allee. Additionally, Veo e-bikes are prohibited on the trails at the University of Illinois Arboretum.

    Reporting an Improperly Parked Cosmo E-Bike

    If you see an improperly parked Cosmo e-bike on campus, especially a bicycle that should be immediately moved because it blocks a sidewalk, Americans with Disabilities Act (ADA) ramp, facility entrance, curb cut, crosswalk, or driveway, please email Veo operations with a picture and exact location of the bike needing to be moved. All Veo bicycles are numbered, and that information should be included when reporting a specific concern. 

    Per the bike sharing agreement with the university and cities, Veo is responsible for addressing reported issues within three hours during peak periods. However, some conditions may necessitate a more rapid response. Individuals may also move a bicycle that has fallen over or is misplaced if they are able to do so.

  5. 12/9/25 Call Recap -- Veo Winterization

    Associated Project(s): 
    Bike Share with Veo

    From Aaron Madrid:

    Happy Holidays!
    I hope you're both doing well. The operations team has currently commenced the process of winterizing the fleet for the year. Over the coming weeks, you should see a continual reduction in the number of vehicles in the community as we pull things in for our winter refurbishment process. 

    With that said, I don't have much else to go over on our call today. I'm currently putting together a year end report that I am hoping to send along by the end of the week. I'd be happy to keep our call today if you all would like to touch base on anything specific. I'm also happy to cancel or just reschedule to Friday and we can use the time to review the data together if you like. 

    Open to whatever works best for your team.

  6. Off-Rack Locations for Veo - Approved by ARC

    Associated Project(s): 
    Bike Share with Veo

    The Architecture Review Committee (ARC) has approved 24 off-rack locations for Veo bikes on campus. This will reduce the impact on the campus bike racks and it would allow for more space for personal bicycle users to lock their bicycles to those high traffic locations. 

    The F&S Paint Shop will add green paint at these locations to denote Veo locations. The Work Order is issued: 11290535

    Attached Files: 

  7. 9/23/25 Call Recap -- Veo Parking & Gameday

    Associated Project(s): 
    Bike Share with Veo

    From Aaron Madrid:

    Afternoon all,
    Thank you for your time today. I just wanted to recap a few action items and next steps from our call. 
    1. Aaron will reach out to the parent who emailed in and offer to have a conversation and see if we can find some additional solutions for their student.

    2. Aaron will coordinate meeting between geofence team, operations team, and Sarthak to discuss parking locations outside of bike racks in the coming week(s)
    3. Gameday Geofence Activation
        a. Geofence will activate as a "No Parking Zone" 4 hours ahead of kick-off.
        b. Geofence will transition to a "No Ride Zone" 2 hours ahead of kick-off.
        c. Geofence will deactivate 90 minutes after the conclusion of the game.

    I think this will position us to ensure we're maximizing the access for the community to gameday activities while reducing the number of errant vehicles.

    Let me know if there are any questions or concerns regarding the items we discussed on our call today.

  10. CTAC spring 2025: meeting recording and presentation

    Associated Project(s): 
    Campus Transportation Advisory Committee (CTAC)
    Bike at Illinois Website and Campaign
    Install Public Use Electric Vehicle (EV) Charging Stations
    Support Mobility Innovation (Fliss)
    University Bicycle Ordinance
    2024 Campus Bike Plan
    Reduce Emissions from Business Travel
    Offset Emissions from Plane Trips
    Reduce Driving on Campus
    Bike Share with Veo

    The Campus Transportation Advisory Committee (CTAC) met on Tuesday, May 6, 2025 from 1 - 2:30 p.m.. Following was the agenda for the meeting:

    • Introduction – Morgan White (5 minutes)
    • Old Business
      • F&S TDM Status Update – Stacey DeLorenzo and Sarthak Prasad (25 minutes)
      • Lincoln Ave Corridor Study (North of Florida Ave) – CCRPC (15 minutes)
      • Bike Share Updates– Sarthak Prasad (5 minutes)
    • New Business
      • EV infrastructure research – Bhagyashree (10 minutes)
      • E-bike research – Bhagyashree (10 minutes)
      • Air Travel Emissions research – Karina Jang (10 minutes)
      • 2025 Transportation Survey – Sepideh Azizi (10 minutes)
    • Community Updates – (5 minutes) 

    Please see attached the slides from meeting. To view the recording, please go to https://uofi.box.com/s/f9vq8w52a4tjmu154ecuspfyfjqb9784.

    Attached Files: 

  15. CTAC fall 2024 meeting recording and slides

    Associated Project(s): 
    Campus Transportation Advisory Committee (CTAC)
    2024 Campus Bike Plan
    ADA Transition Plan and 2017 Supplement
    Bike Share with Veo

    CTAC meeting was held on Thursday, October 24, 2024, focusing mainly on

    1. 2024 Campus Bike Plan: Public Input - Accepting feedback until October 31, 2024. The public input form can be found here: go.fs.illinois.edu/BikePlanPublicInput
    2. Long Range Transportation Plan 2050: https://ccrpc.gitlab.io/lrtp-2050/
    3. Lincoln Avenue Corridor Study - Between Green St and Florida Ave - CCRPC
    4. Lincoln Avenue Corridor Study - Between Florida Ave and Windsor Rd - F&S TDM

    Please see attached the slides from meeting. To view the recording, please go to https://uofi.box.com/s/kvpjfs26kyqwofjkri0y8gwocbqye5jp

    Attached Files: 

  18. CTAC fall 2023 meeting recording and slides

    Associated Project(s): 
    Campus Transportation Advisory Committee (CTAC)
    ADA Transition Plan and 2017 Supplement
    2024 Campus Bike Plan
    Bike Share with BirdBike
    Bike Share with Veo

    CTAC meeting was held on December 1, 2023, focusing mainly on the Campus Bike Plan update. Please see attached the slides from meeting. To view the recording, please go to: https://uofi.box.com/s/dsqttw2eq6qyjffemdlzumq9rda0obmv

    Attached Files: 

  19. Daily Illini article: UI updates partnership with Veo Cosmo trial

    Associated Project(s): 
    Bike Share with Veo

    Read the article online at: https://dailyillini.com/news-stories/campus-life/2023/11/14/ui-partnersh.... This article was published on November 14. 2023.

     

    UI updates partnership with Veo Cosmo trial By Mary Piacente, Staff Writer • November 14, 2023 Veo+bikes+sit+in+front+of+Wohlers+Hall+on+Nov.+10.     Anh-Khoi Pham Veo bikes sit in front of Wohlers Hall on Nov. 10.    

    After the positive feedback surrounding Veo’s campus pilot program introduced in May, the University will continue its partnership with the transportation service and promote e-bike safety on campus.

    The University began its partnership with Veo Micromobility, a bike-share company promoting the availability of clean transportation, in 2019. The partnership allowed students to pay to use bikes and scooters through the Veo app.

    Over the summer, stemming from community demand, Veo launched a campus pilot project to introduce motorized class 2 e-bikes. Also known as Cosmo models, these bikes were meant to expand upon the University’s existing rideshare program.

    According to an article posted by the bike company Aventon, class 2 e-bikes differ from the previously offered bikes and scooters by providing “assistance when pedaling” and having “a maximum speed of 20 mph with a throttle.”

    Sarthak Prasad, sustainable transportation assistant at Facilities & Services, said that the partnership has improved transportation accessibility both on and off campus.

    “Veo is providing a service to campus for our students, whether it’s for general use, recreational use or fun,” Prasad said. “For the community outside the University, they have added a value for lower-income families.”

    However, Aidan Joyce, sophomore in LAS, said that the pricing of Veo rentals prevents him from using the service more.

    “I think that if (Veo) actually lowered the prices, then more people would use the new bikes,” Joyce said.

    Since the introduction of the Cosmo e-bikes, Prasad said that minimal safety and vandalism issues have been noticed by the University administration. Despite this, certain questions about e-bike safety for pedestrians on campus have arisen. 

    “There have been a few minor safety concerns, and we’re working with Veo on those things,” Prasad said. “It’s not just Veo — it’s with the increase in the number of e-bikes and e-scooters that we see on campus.”

    Prasad emphasized that the University is currently working on educational campaigns that promote bicycle, e-bike and e-scooter safety, including how to safely ride your bicycle while being aware of your surroundings. 

    Another issue that has arisen from the introduction of the Cosmo bikes has been the protection of public spaces for non-Veo cyclists. 

    Geofencing, the GPS technology Veo uses to ensure bikes do not enter specific “no-ride zones,” has also failed to prevent certain inconveniences for typical bikers on campus.

    “There are a couple of issues that we have seen with the geofencing restrictions,” Prasad said. “If Cosmo e-bikes are taking up all or a lot of the spaces, then there’s not enough room for people with personal bicycles to park in that area.”

    However, despite these minor issues resulting from the introduction of class 2 e-bikes, Prasad said that the response surrounding the campus pilot program was overall favorable.

    “There was a community feedback request back at the end of summer, and the response was very positive from the community towards this program,” Prasad said. 

     

    marypp2@dailyillini.com

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